Get webhook notifications whenever CU Anschutz ISS and CU Denver OIT creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
This incident has been resolved.
Dec 5, 09:57 MST
Update -
We are continuing to investigate this issue.
Dec 5, 09:47 MST
Investigating -
There is no outage. We are currently testing the website integration between StatusPage and our battery page in Sitefinity.
Dec 5, 09:44 MST
Resolved -
Between the times of 1:51am & 2:15am MT, users may have experienced website resolution issues preventing access to several university hosted websites due to a provider outage. ISS personnel continued monitoring and verified functionality once the provider restored functionality. Ticket # 490781
Dec 5, 02:00 MST
Completed -
The scheduled maintenance has been completed.
Dec 2, 00:00 MST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:00 MST
Scheduled -
ISS will be performing scheduled maintenance on the Cisco phone system on December 1, 2025, from 6:00 p.m. to 12:00 a.m.
What is Happening: ISS will be upgrading the virtual hosting environment for the CU Anschutz telephone servers. At the beginning of the maintenance, all Cisco phone users at CU Anschutz will experience a brief loss of telephone service as phones located there reconnect to the CU Denver-hosted environment. Teams Calling phone users will NOT be impacted.
Most Cisco telephone services will failover to the CU Denver telephone servers, reconnect and restore service, and will remain operating while the CU Anschutz systems are upgraded. There is no expected outage associated with restoring service to the CU Anschutz telephone servers at the end of the maintenance window.
What to Expect: If work needs to be conducted during this window, phone services on the Cisco system should work normally. Some exceptions have been identified, and we are closely working with those individuals. If you are a Finesse user or access voicemail via the webpage and normally use CU Anschutz links, you will need to use the CU Denver links. Both CU Denver and CU Anschutz links will work as normal by start of business on December 2, 2025.
If you have any questions or need assistance, please contact the Service Desk.
Nov 26, 09:00 MST
Resolved -
This incident has been resolved. Ticket #488513 Any users still experiencing issues logging in to university resources, please reach out to the OIT Service Desk at 303-724-4357 (4-HELP from a campus phone) for specific instructions.
Nov 21, 15:40 MST
Monitoring -
Log in issues have been resolved. ISS personnel are monitoring the results. Ticket #488513
Nov 21, 08:23 MST
Update -
We are continuing to investigate this issue.
Nov 20, 17:10 MST
Investigating -
Some users are experiencing sporadic issues while attempting to log in to university resources. ISS is currently working to determine the root cause and an update will be posted once it is identified. Ticket #488513
Nov 20, 15:45 MST